Privacy Policy

Last updated: January 11, 2025

Introduction

Welcome to Deluxe Appartementen! We are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, store, and protect your data when you interact with us.

About Us

Deluxe Appartementen provides high-quality, fully equipped apartments for short and long-term stays. We are based in Belgium and are dedicated to offering an excellent user experience both in our accommodations and on our website.

Information We Collect

1. Analytics Data

We use Plausible Analytics, a privacy-focused analytics tool, to gather anonymous data for improving our website's performance. Plausible Analytics:

  • Does not use cookies
  • Does not collect personal data
  • Does not track users across websites or devices
  • Fully complies with GDPR, CCPA, and PECR

The data collected includes:

  • Number of page views
  • Referring websites
  • Device type (e.g., mobile or desktop)
  • Browser type
  • Country of visit (based on anonymized IP addresses, which are not stored)

2. Contact Information

When you contact us directly or via our website, we may collect the following information:

  • Name
  • Email address
  • Message content

This information is used solely to respond to your inquiries and provide the services you request.

How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Communicate with you regarding your inquiries
  • Optimize the user experience on our website
  • Fulfill legal and regulatory obligations

Data Retention and Security

We retain contact data for a maximum of 12 months unless required by law to keep it longer. All data is securely stored within the European Union. We use industry-standard security measures to prevent unauthorized access, including encryption and secure servers.

Third-Party Service Providers

Beyond Plausible Analytics, we work with trusted third-party service providers to host our website and manage communications. These providers include:

  • Web Hosting: Royale Hosting
  • Email Service: Spacemail
  • Analytics: Plausible Analytics

We ensure all our partners are compliant with GDPR and other relevant regulations.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Ask us to correct inaccuracies in your personal data.
  • Erasure: Request the deletion of your data, subject to legal requirements.
  • Restriction: Request the restriction of processing your data.
  • Portability: Request a copy of your data in a structured, commonly used format.
  • Objection: Object to data processing for specific purposes.
  • Withdrawal of Consent: If you have given consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

International Data Transfers

We do not transfer data outside the European Union. If this changes in the future, we will implement safeguards such as Standard Contractual Clauses (SCCs) to ensure your data is protected.

Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about our privacy policy, feel free to reach out:

Thank you for trusting Deluxe Appartementen. Your privacy is our priority.